the relationship between emotional intelligence and communication skills of librarians in isfahan university and isfahan university of medical sciences
نویسندگان
چکیده
introduction: in recent decades, abilities related to emotional intelligence attracted the attention of many organizations and researchers. emotional intelligence provides a favorable environment for effective communication. it is a means by which users can express their needs and expectations to receive support from librarians. this study determined the relationship between emotional intelligence and communication skills of librarians in isfahan university and isfahan university of medical sciences in 2011. methods: in this descriptive-correlational study, data was collected by standardized questionnaires of queendom communication skills and shrink emotional intelligence. statistical community included 117 librarians of academic libraries in isfahan university and isfahan university of medical sciences in 2011. subjects were selected by census sampling. validity and reliability of the questionnaires were confirmed by face and content validity and coefficient of cronbach's alpha (r = 0.86, r = 0.92). data was collected by interviews. data was analyzed by spss 16 and two levels of descriptive (mean ± sd) and inferential statistics (pearson correlation coefficient and t-test). results: our results showed that mean of emotional intelligence and its components in librarians of isfahan university and isfahan university of medical sciences were less than average. however, self motivation component of emotional intelligence in isfahan university was more than average. all aspects of communication skills among librarians of isfahan university and isfahan university of medical sciences were higher than average. there was a significant and positive relationship between emotional intelligence and communication skills of librarians of isfahan university (r = 0.525, p < 0.001) and isfahan university of medical sciences (r = 0.515, p < 0.001). conclusion: this research showed a significant positive relationship between emotional intelligence and communication skills. therefore, high level of emotional intelligence among librarians leads to favorable communication between librarian and users. librarians with abilities necessary for emotional intelligence offer services which satisfy most users. it can be concluded that having a desired level of emotional intelligence is the necessary factor for librarians to have favorable communication with users. emotional intelligence can be improved by specialized courses.
منابع مشابه
The relationship between emotional intelligence and job stress in the faculty of medicine in Isfahan University of Medical Sciences
Introduction: health care professionals especially clinicians, undergo lots ofjob stress (JS). Emotional intelligence (EI) is among the variables that appear to be associated with stress. It is also included among the ways adopted by the individuals in order to resist JS in the workplace. Thus, this study aims to investigate the relationship between EI and JS in the faculty members of Esfahan U...
متن کاملThe relationship between emotional intelligence and job stress in the faculty of medicine in Isfahan University of Medical Sciences
INTRODUCTION health care professionals especially clinicians, undergo lots of job stress (JS). Emotional intelligence (EI) is among the variables that appear to be associated with stress. It is also included among the ways adopted by the individuals in order to resist JS in the workplace. Thus, this study aims to investigate the relationship between EI and JS in the faculty members of Isfahan U...
متن کاملthe relationship between locus of control and iranian efl university students’ beliefs about language learning
this exploratory study aimed to investigate a possible relationship between learners’ beliefs about language learning and one of their personality traits; that is,locus of control (loc). both variables, beliefs and locus of control, are assumed to influence the language learning process. the internal control index (ici) and the beliefs about language learning inventory (balli) were administered...
ideological and cultural orientations in translation of narrative text: the case of hajji baba of isfahan
در میان عواملی که ممکن است ذهن مترجم را هنگام ترجمه تحت تأثیر قرار دهند، می توان به مقوله انتقال ایدئولوژی از طریق متن یا گفتمان اشاره کرد. هدف از این تحقیق تجزیه و تحلیل جنبه های ایدئولوژیکی و فرهنگی متن مبدأ انگلیسی نوشته جیمز موریه تحت عنوان سرگذشت حاجی بابای اصفهانی ( 1823) و ترجمه فارسی میرزا حبیب اصفهانی(1880) بوده است.
the relationship between multiple intelligences and english proficiency of efl learners at payame noor university
این پژوهش برای بررسی پیوند احتمالی میان هوش های چندگانه – پیشنهاد شد? هاوارد گاردنر، 1983– (هم به گونه یکپارچه و هم به گونه بند بند) از یک سو و توانش انگلیسی دانشجویان ایرانی دانشگاه پیام نور در رشته زبان انگلیسی از سوی دیگر انجام گرفت. برای این کار، تافلpbt و پرسش نامه هوش های چندگانه میان 102 دانشجو در دانشگاه پیام نور شهریار پخش شد. نتایج بررسی داده ها نشان می دهد که در اندازه معنا داری 5 در...
15 صفحه اولThe Relationship between Emotional Intelligence and Job Performance in Employees of Mashhad University of Medical Sciences
Background: Current study is aimed on researching the relationship between emotional intelligence and job performance in employees of Mashhad University of Medical Sciences in 2011-2012. Methods:This is a descriptive correlational study. Subjects were 200 employees of Mashhad University of Medical Sciences, multi-stage cluster method was used for sampling. Data gathering methods were Bar-on emo...
متن کاملمنابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
عنوان ژورنال:
مدیریت اطلاعات سلامتجلد ۸، شماره ۵، صفحات ۰-۰
کلمات کلیدی
میزبانی شده توسط پلتفرم ابری doprax.com
copyright © 2015-2023